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PRIVACY POLICY
Your privacy matters as much as your Strava segments.
Effective Date: 1 May 2025
1. Introduction
This Privacy Policy explains how we at CycleHub.com.au / Refer Publishing collect, use, and manage personal information. We are committed to handling your personal information in accordance with the laws of New South Wales, Australia.
2. Information We May Collect
We may collect the following types of personal information:
- Contact details (e.g., name, email address, phone number)
- Event preferences and interests
- Payment information (if purchasing through the site)
- Technical data (e.g., IP address, browser type, device ID)
We may collect this information directly from you or automatically via cookies or tracking technologies.
3. How We May Use Your Information
We may use your information to:
- Send updates about cycling events and deals
- Process event registrations or purchases
- Improve and personalise your experience on our website
- Conduct marketing, advertising, and promotions
- Manage our website, business operations, and security
4. Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools (such as Google Analytics), and advertising platforms (such as Meta/Facebook Ads) to collect information about how you interact with our site. Third-party payment processors may inject cookies for fraud detection.
5. Third Parties
We may share your information with:
- Email marketing services (e.g., MailerLite)
- Payment processors (e.g., Stripe)
- Analytics providers (e.g., Google Analytics)
- Advertising partners (e.g., Facebook Ads)
We will only share personal information with third parties who comply with relevant privacy laws.
6. Overseas Disclosure
Your information may be transferred or stored outside Australia if necessary for our operations. We will take reasonable steps to ensure that any overseas recipient handles your information in compliance with Australian privacy standards.
7. Data Security
We take reasonable steps to protect personal information collected through this website.
- These measures may include:
- Secure servers
- Firewall and antivirus technologies
- Access controls and encryption where appropriate
- Regular security audits and updates
However, no method of electronic storage or transmission over the Internet is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security.
If we become aware of a breach that is likely to result in serious harm, we will comply with our obligations under the Notifiable Data Breaches (NDB) scheme under Australian law, including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) as required.
8. Your Rights
You may request access to, or correction of, your personal information at any time by contacting us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
10. Contact Us
For any questions or complaints about our Privacy Policy, please contact: admin@referpublishing.com.au